|We ship all CDs by Royal Mail within the UK and by Airmail to the rest of the world. We charge a standard post and package price. This applies to each order, not to each CD, and applies throughout the world. Most orders are dispatched within 48 hours. Royal Mail delivery within the UK is typically between one or two days. International deliveries can take several days longer.
We have never pretended to be a slick, quick, operation – although many of our customers find our service great. We are at the opposite end of the spectrum to people selling ‘top 20 products’ – our aim is to provide a genuine service helping people to find recordings that are often ignored and sometimes well hidden. We have over 3,000 items listed on our files. Some of them are many years old, yet as fresh musically as the day they were released. For many people we have been the ‘last chance saloon’ for a special recording.
Many of the recordings we list are released by tiny labels or by individual artists with no effective commercial distribution. If we do not list them, the danger is they become invisible, yet if we do list them there can occasionally be supply issues including occasional delays. We have currently chosen to list some items based on musical rather than strictly commercial reasons.
Although we keep physical stock of most of the items listed, sometimes when we have to order or reorder we encounter delays. Occasionally some items will have been deleted and may prove to be impossible to source. In the past we didn’t charge people until we supplied the goods, now, for security reasons, payments are processed through a PayPal / Credit Card Gateway and money is taken at the point of ordering. If items are delayed or prove to be impossible to source we will advise you and you may cancel your order and be refunded or we will advise you on suitable alternatives.
We produce a music magazine called The Living Tradition, and have done this since 1992. We operate from a physical address in Kilmarnock, Ayrshire, although most of our correspondance is through a Post Office Box address.
You can contact us at: The Living Tradition, PO BOX 1026, KILMARNOCK, KA2 0LG, Scotland. Our physical address is 16 Annandale Gardens, Kilmarnock, KA2 0LE. Our telephone number is 01563 571220 email: firstname.lastname@example.org
RETURN ADDRESS: The Living Tradition, PO BOX 1026, KILMARNOCK, KA2 0LG, Ayrshire, Scotland.